Full Time | £27,500 - £30,000 OTE DOE
About us
Established for over 40 years, Roger Young is a family-run, award-winning independent retailer in the South West, with people at the heart of our business. We pride ourselves on creating a supportive work environment, offering excellent career opportunities, and providing great benefits, including:
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Enjoy 30 days of annual leave (including bank holidays) to rest and recharge
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Comprehensive training and development pathways, including manufacturer-specific training
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Plan for the years ahead with our company pension scheme
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Modern, state-of-the-art facilities
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Long service rewards
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Full range of motor discounts for service, sales & parts
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Flu vaccinations
About the Role
As a Service Advisor, you will play a key role in delivering exceptional customer service and ensuring a seamless experience for our clients. With a strong focus on getting it right the first time, you will help uphold our commitment to quality and customer satisfaction.
Key Responsibilities
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Act as the first point of contact for customers and deliver outstanding service.
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Schedule and manage service appointments efficiently.
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Provide accurate information and updates on vehicle repairs and servicing.
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Liaise with the workshop team to ensure a smooth workflow and timely job completion.
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Maintain high standards of customer communication and follow-up.
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Upsell additional services where appropriate to enhance customer experience.
Motor trade experience is preferred but not essential.
In the first instance, please email your CV to Kylee Jones, Isuzu General Manager; kyleejones@rogeryoung.co.uk
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