AFTERSALES: OPEN FOR ESSENTIAL REPAIRS. SALES: OPEN ONLINE, TELEPHONE, CLICK & COLLECT AND HOME DELIVERY. FIND OUT MORE >
Home / Land-Rover / Customer Promise
When you can't tell it's used it's Land Rover Approved
Jaguar Land Rover ‘Approved’ has been named as What Car?’s ‘Best Used Car Scheme’ for the second year running. Designed as the most comprehensive suite of ‘peace of mind’ features for its customers. Every vehicle that wears the Land Rover badge is designed to be driven effortlessly over some of the world's most difficult terrain. This means our Approved Pre Owned Programme has to go above and beyond to make sure all our vehicles continue to be up to this challenge no matter what you put them through.
Your Approved vehicle from Land Rover is as pristine as you would expect. To ensure it leaves a Retailer in the best possible condition, an Approved customer promise is in place. This gives you absolute peace of mind and guarantees your vehicle delivers the most composed and capable drive possible.
Designed specifically for Land Rovers less than seven years old and with less than 100,000 miles at the time of purchase. Work is only ever undertaken by Land Rover Trained Technicians using Genuine Parts, approved tools and diagnostic equipment. Nothing less. There are no limits to the number of claims that can be made, up to the vehicle purchase price, and the Warranty covers you for one year with no miles restrictions. This is only available through an authorised Land Rover Retailer.
You may never need the full off-road capability of your Land Rover - but it's great to know how much you have in reserve! That's why we invite you to a complimentary half-day Land Rover Experience at one of our Experience Centres located throughout the UK.
Land Rover Assistance has been created to give you complete reassurance should you ever need it, a truly seamless service. It covers all eventualities; from a breakdown or an accident to minor emergencies such as a puncture or lost keys. Your vehicle will be covered for the entire duration of the warranty period and operates 24 hours a day, every day of the year.
There is a stringent checklist of 165 inspection processes in place that has to be followed to the letter. This ensures your vehicle is in optimum electrical and mechanical condition and its bodywork is pristine. Using the very latest technologies, tools and diagnostic equipment, our technicians carry out these checks with the utmost rigour. The inspection always includes paintwork, interior, a complete engine preparation, road test and a final inspection before the vehicle is personally signed off by the Land Rover Technician. All vehicles must pass all 165 checks to become Land Rover Approved.
It takes a certain type of person to deliver the levels of professionalism, skill, and attention to detail that we expect. Any reconditioning work will be undertaken by Land Rover trained technicians using specific tools, diagnostic equipment and Land Rover Genuine Parts. We always work to the most exacting standards, which is why only our Approved Retailers should ever undertake the work.
Vehicles undertake a road test during which our technicians look to assess the unique performance characteristics of each vehicle. For instance, suspension, vibration, braking systems, engine performance, transmission and nine other specific areas are monitored to ensure the vehicle's optimum performance. By undertaking such rigorous testing, the quality of your Approved Pre Owned vehicle can be guaranteed.
To maintain the high standards we set ourselves and our Retailers, an independent inspection of our service, facilities and staff is undertaken. This covers all aspects of the Approved Pre Owned Programme from a customer's perspective, from the facilities to the vehicles themselves. By using an impartial body to verify our standards, we can always deliver against our ethos of continually going "Above and Beyond".
The cookie settings on this website are set to "allow all cookies". You can adjust your cookie settings at any time in your browser preferences. Find out more
Please select all the methods by which you are happy to be contacted by Roger Young in future: